1 reviews | Active since Jul 2016
********* business practice, customer service and not a member of ISPA
<p>Good day people,</p> <p> </p> <p>Under no circumstances use OpenWeb as your service provider, they the most ********* company out there. Not only ********* they don’t belong to the ISPA so they don’t follow industry standards and regulations. STAY AWAY!</p> <p> </p> <p>This is what happened to me, I registered with them in February 2016, after registration I tried to phone there customer hotline, that doesnt work and still don’t work today! After much frustration I sent them a cancellation request on the same day, which they acknowledged, but because of company policies, decided to ignore and ***** money from my credit card, against my consent.</p> <p> </p> <p>They then went on *****ing money from my credit card for 5 months (March 2016 - July 2016), without me using 1bit of their data!</p> <p> </p> <p>After much struggle with their "so called customer service" I got through to a legal department! This is the biggest joke I’ve ever seen in my life, this legal representative is such a smart asz that he quoted me the South African common law out of a first year legal text book. Most arrogant person I've ever had to deal with.</p> <p> </p> <p>Bottom line, they refuse to refund the money they took without my consent from my bank account!</p> <p> </p> <p>Worst Company EVER ! be warn ! stay away !</p> <p> </p>
