REDICULOUSLY POOR SERVICE

OPENWEB SUCKS BIG TIME, THEIR CUSTOMER SERVICE IS SO POOR THAT YOU HAVE TO BEG FOR A RESPONSE TO A QUERY!!! I AM CURRENTLY BATTLING TO GET THEM TO CANCEL MY SERVICES FOR OVER A WEEK NOW, I STILL TO DATE HAVENT RECEIVED A RESPONSE FROM THEM. I WILL DEFINTELY TAKE THIS MATTER FURTHER WITH THE RELEVANT BOARD OF COMMUNICATIONS & PROCEED WITH A LAWSUIT AGAINST OPENWEB SHOULD I NOT GET A REF NUMBER BY MONDAY FOR MY CANCELLATION AS I WOULD NOT ACCEPT ANOTHER DEBIT ORDER TO MY ACCOUNT AFTER THE END OF OCTOBER 2017!!! THEY HAVE A CANCELLATIONS PAGE WHICH I FILLED 3 TIMES OVER & ALSO PUT THE VERY SAME DETAILS ONTO A BODY OF AN EMAIL WHICH I HAVE PROOF THAT I SUBMITTED OVER 3 CANCELLATIONS LONG BEFORE ENDING SEPTEMBER AS THEY STATE THEY REQUIRE 30DAYS NOTICE WHICH I HAVE PROOF OF SUBMITTING ON SEVERAL OCCASIONS ALREADY! ZELDA COETZEE & ROBERT CAPE HAVE BOTH RECEIVED THIS & I HAVE PROOF OF THAT ASWELL!!THESE GUYS HAVE AN ATTITUDE OF NOTE EVERYTIME I CALL THEIR CALL CENTER THERE IS NEVER ANYONE AVAILABLE TO OFFER ASSISTANCE & IF YOU DO GET THROUGH A HUMAN THEY ALWAYS SAYING SERVICE CHAMPS BUSY & THEY WILL GET THEM TO RETURN A CALL ASAP, WHICH TILL DATE NEVER HAPPENED!!!