POOR SERVICE

I saw openweb advertising on facebook this morning about their promotion. I tried going onto the website to have a look at their promotions but the website did not work properly. I called them and a lady took my details and said she wil email me more info and somone will call me back to explain their promotion and how ot works etc. At 9:15 I received a email from Dane Samuel with links I need to open to view their promotion packages. I email back and said that the links do not open, web page is blank...and I did not get a reply.

I called again later spoke to the same lady I spoke to earlier. told her Im still waiting for someone to call me back so she took my number again and said she will get a Manager ir Dane to call me back. At 15:30 still no call so I called again and again no answer....eventually someone at sales answered and I told her Im waiting for someone to call me since this morning. She sounded confused and asked me what I want to know...I told her Im inquiring about their promotion on Facebook and bla bla bla...and she asked me what exactly do I want to know.

I mean realllyyyyyyyyyy!!!!!!!!!!!!!!!!!!!!! How many time do you have to wait for someone to call you back,,,,,,and every time you phone you have to explain from the start.

Maybe they dont need business or I dont know but this service is pathetic!