OpenWeb - The Worst in South Africa

4G LTE-A (Product) - Received 2 months ago and worked at 10-15 Mbps for 2 days then fell off to under 3 Mbps. After countless emails back and forth, the only tech help I got was to restart the modem after 30 minutes. A new sim is then ordered because the package was incorrect and kept showing that I was out of data when im on uncapped priority. All this and I still get charged FULL PRICE R1700 for the month. No compensation or credit for a faulty and disconnected service.

I even bought a R1400 Antenna to boost the signal strength to 100% and the speed remains the same. I refuse to pay R1700 for a broken service with the only kind of tech support I get is "please switch of the modem for 30 min"

You should be ashamed of your selves...