OPENWEB SERVICE AND SUPPORT SUCK !

It boils down to poor service, a witty technician that asks me why the system configuration has changed? How the *&%$@# should I know, no support over weekends, the CLIENT has the be the IT Technician, reset this ……, change this configuration..... System stopped working Saturday 14 September 2019 and as of now Wednesday 18 September 2019, we have no service, even though I presume I have to pay for it... or lack their off.

Before I forget the Technician also indicated that the Nokia Router was also not supp**** by OPENWEB, so as nobody other the OPENWEB worked on the system and supp**** the hardware, maybe Santa changed the router, will ask him when he comes by the 25th December

I cannot for the life of it think - how you will keep your clients with this level of service and competitors contacting me on a daily basis to change to their service.

You are more than welcome to contact me at *************

as they say " MOEG GESUKKEL"

Please in the meantime let me know when you are going to restore the service as I do not intend to pay for the days that I do not receive service.

You can contact me either on **************************, I contacted the call center on 15h30 18/09/2019 requesting the OW Number - The operator just put the phone down in my ear? Called again 15:26, 15:26, 15:28, 15:31, 15:34 and 15:37 – with no answer - Said she cannot supply this number, then why do you request it in the cancellation form.

Jacobus Human **************