Openweb (Robert) *****s - bad product and service

Hi<br> <br> I cancelled my Openweb account within a few days of requesting it and never used it again. First off, the customer service is disgusting. I did not get what was promised, I was told to rather download after midnight with the same terrible result.<br> <br> I requested that the customer services cancel my service and they toldme that they can`t communicate within their own organisation. I send an email to the required address and guess what they disappoint again. 7 or 8 months later I see that Openweb (remember bad products and customer service) was still deducting from my bank account.<br> <br> I thought this company has been in business for a while, they will just fix it.<br> I communicated with Robert Cape, Advanced Technical Support .<br> Generic responses with no attitude towards service. I requested my cancellation and my money back.<br> <br> This guy repeatedly responds with the worst, no interest, no customer service attitude and tells me that I have to follow their procedure. <br> I will not pay for bad products or have my money ****** by *******. Seems Openweb acts in both respects.<br> Thank you Robert Cape of Openweb. You are an example to your colleagues and your company I`m sure.