Openweb is useless

I would give zero stars if it were possible. Customer service is none existent, their client service advisors do not perform their duties, when you call the call center asking for a service adviser, they are always conveniently in a meeting.

I arranged on the 30th of June (2020) for a new Sim card as requested, it is the 11th of August and I can not get through to Openweb, or at least openweb is not replying to my calls and emails. I still don't have the new Sim card or the 20 gig a month coverage until the Sim card arrives.

I am paying for a service I am not receiving and given the royal up yours from a company who doesn't care for its users.

I would love to name and shame one of their employees, however defacing a person in the service industry is a ******** offense.