MM
Marc M

1 reviews | Active since Jul 2011

30 Oct 2015, 14:22

No Resolution after 4 Days of an Openweb Error

Unfortunately during a power outage on Wednesday it seems you have cancelled my account?<br> Obviously not having internet I cannot email [Email Removed]<br> <br> When I call the customer service, I have been told for 4 days now that I must leave a number and someone will get a hold of me to try and resolve. This has not yet happened.<br> Your receptionist has put the phone down on me 4 times today because I requested that she please keep putting me through to technical considering that no one will call me back.<br> When asking to speak to a manager I am told I cannot do that either and must send an email.<br> <br> 4 Days of no internet, coming onto Friday which will push it to a week come Monday. Obviously this is unacceptable considering there is no support from OpenWeb of any kind.

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