ME
Michael E

1 reviews | Active since Dec 2014

30 Aug 2016, 10:50

Imposssible to give months notice to cancel account

<p>Been trying to cancel an ADSL account with open web for over a week now. They seem intent on blocking every attempt. Their web page cancellation sends no response. So they say print the form, filli in and fax. I dont have a fax. Emails back and forth. I send a screen shot. They say no attachment, send pdf. I check - the attachment is not only there but attached to the very email saying there isnt one! I send pdf. No response for a few days. I try again. Same story. They say send details in email. I am not comfortable sending ID, cell, address etc in open text email. Send the pdf again. Same reply - no attachment. I check, yes its attached. I conclude - a **** to prevent people giving notice, delaying till end of month ticks over obviously. Tired of this nonsense. BEWARE THIS COMPANY. Robert Cape/Zelda Coetzee/Leon Witherall</p>

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