KL
Killarney L

1 reviews | Active since Jan 2023

23 Jan 2023, 13:44

I am so grateful to have founded these services!!!

I am so happy with the service that I have received so far from Openweb, and I am excited to try out my product because 5g just came to my area. I previously had a plan with mtn directly, but I was offline for about a week during load shedding and was given not even a good excuse for as to why the networks were off. Openweb seems to be more honest and helpful, and from what I have seen, they seem to hire based on the right things: qualification rather than race which is how I think they are so successful. When I speak to a representative, they actually know what they are talking about, and I love that. I had to go through like 5 departments just to get to the bottom of the problem, and that was with the help of my brother who manages a vodacom shop and sweet talked the lowerlevel staff for me. He showed me Openweb as a backup for my fibre which is never online anymore because of load shedding and damage to the netowrk, and I am glad to him for it! I told them that my brother has been with them for almost 6 years, and then they gave me a month of premium upgrade as a little welcome gift. That is the difference between a big corp like mtn and something smaller, I assume, like Openweb. It is their attention to detail and the fact that they seem to do most of the talking to the big corp mtn or vodacom or what have you themselves. I am so grateful!

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