HAD TO PAY FOR SERVICE I DIDN'T RECEIVE

I APP**** FOR SPECIAL OFFER ON 16 MAY FOR UNCAPPED ADSL 4MPBS @ R249 P/M BUT MAY IS FOR FREE.EVER SINS WE JOINED THEM THE SERVICE WAS BAD.WE WERE SHAPED ALL THE TIME EVEN THOUGH WE APP**** FOR UNCAPPED.THEY TOLD US THE PERSON THAT MAKES MONEY FROM THE INTERNET GETS 1ST PRIORITY BUT ME THATS DOING MARKETING ON FACEBOOK IS NOTHING.WHEN YOU PHONE THERE IS ALWAYS NO ONE AVAILABLE TO SPEAK TO.WHEN YOU LODGE COMPLAINT ON FACEBOOK THEY TAKE IT OFF AND BLOCK YOU.WHEN LODGING ON THE WEBPAGE, THE ONE THAT PHONES SAYS HE IS OWNER AND SAYS HE WILL GIVE YOU 200GB FREE CAPPED INTERNET BECAUSE OF OUR INCONVENIENCE BUT WE NEVER RECEIVED IT.ON 29 MAY I CANCELLED WITH THEM CAUSE I CAN'T PAY FOR SOMETHING I CAN'T USE AND APP**** AT ANOTHER INTERNET PROVIDER.ONLY ON 31 MAY @ 18:28 THEY RESPONDED ON THE CANCELLATION AND TOLD ME THEY DON'T ACCEPT CAUSE MUST GIVE 1 MONTH NOTICE AND THEY DEDUCTED THE MONEY ON 1ST JUNE.THEY SUCK AND ARE A BUNCH OF *****S AND ***** FROM PEOPLE.PEOPLE MUST BE WARNED AGAINST THEM