false advertising

Openweb had asked to take over my ADSL line from telkom they have been debiting my account for R 300 extra every month for the last 3 months. I then get a bill from telkom saying that i have to pay for my adsl line or they are going to suspend my account.. Openweb does not want to assist me.. they are saying i must wait for telkom to refund or take it up with telkom.. Openweb customer service is bad.. i really wont recommend them to anyone.. what was once one of the ISP is now the WORST... they lie about the speeds you get and when u complain there is always an excuse!!! Please try someone else..