Canceled 3 Years Ago, New Unauthorized Debit Order

<p>I have noticed R70 being deducted off my account through a debit order that I did not authorize. I used to have an account at OpenWeb, but canceled in 2013.</p> <p> </p> <p>I have no way of logging in and checking my services as my account does not exist anymore. I tried restting my password but it tells me "The email does not exist.Please input it again." I am using the same email that I used to sign up initially, I still have the signup email from 2011. I am not getting billed for this service either, I am only seeing notifications from my bank. I have order my bank to cancel the debit order today.</p> <p> </p> <p>Here follows the cancelation message as per Ticket #103139</p> <p><br />Cancellations Department, Sep 27 22:02 (EET):<br />Hi *******</p> <p>Your account will expire at the end of October 2013 as per the calendar months cancellation notice period required.</p> <p>Cancellation request initiated after the 1st of September 2013, therefore account was already paid for and active for month of September 2013 and cancellation period only effective for month of October 2013.<br />Please also note that as per our terms of service all cancellations requests are required to be sent before the 25th of the month prior to the cancellation month and not the 1st of the month in which the account is being cancelled in.</p> <p><br />ADSL Username Being Cancelled: ********** <p>OpenWeb Cancellations Department</p>