Broken Promises

The support team is useless. To get the customer off their back, they just refer the customer to Telkom even though the problem isn't on Telkom's side. Their network is almost always "busy", which result in the customer not having Internet most of the time. To me it's rediculous to pay nearly R700 per month towards Internet if I barely get to use it. Even Telkom is better than Openweb - that says a lot! By supporting this company, you are helping a company that doesn't live up to its own values.