1 reviews | Active since Nov 2023
Beware! These guys are in way over their heads!
If you don't mind going without paid-for internet out of the blue, for a couple of days at a time, and without any explanation, then sign up with OpenWeb!
Self-service on their Customer Portal is basically non-existent. Can't download invoices, can't check data use or balance, they won't even generate statements of account. Always have to email someone and wait for ages before you get a response.
Customer Support systems is the absolute worst! Very inefficient, and I dare say, their level of ineptitude to be in the industry they're in is truly astonishing. I got double-charged at the start of my term with them. Debit orders kept running off my account even after after I cancelled and got confirmation that my cancellation was successful. Still waiting for my refund!
Beware! Be warned.
