Beware of OpenWeb.co.za BILLED FOR 18 MONTHS & USED THEM FOR 5 DAYS

What I nightmare... I've just lodged a complaint online with the consumer protector. I tried OpenWeb services month to month option end Jan 2017 and within 5 days the 20mbps line was giving me an average of 2mbps so requested cancellation. I was advised a month's notice must be given, so I sent mails to the same ********** on 5th Feb & 19th March requesting confirmation of cancellation and got on with my life. I did not receive any further correspondence and not a single invoice or statement after that. In December 2017 my credit card was replaced and unbeknown to me the debit orders that I was unaware of from Openweb, that had being going off my card stopped & in May 2018 I get called by Credit Intel that my account for Jan-April 2018 with Openweb has been handed over. What a crock of Sh*t. We've made multiple calls and sent multiple further emails and I've been advised that I need to prove that I cancelled online... I can't even recall anymore. However, no statement or invoices were ever sent the entire 2017 to alert me to this account not being cancelled... that's just devious in my opinion. You can't get hold of anyone to speak to and they've billed me for a year and a half for 5 days of usage in 2017 that was cancelled by me on 2 occasions due to their non performance. They deserve to be shut down and an example made of them. What an absolute disgrace. Please comment and add your voice if you've had the same experience or similar. Also please visit http://www.cgso.org.za the consumer protector and lodge your complaint online so that OpenWebs deceptive cancellation policies that ******* consumers can be addressed and stopped.