Better support than what Telkom offers

The week has been exhausting, but Openweb has been there for me. Customers shouldn’t have to escalate things for an entire week just to be heard, Telkom should look at skipping the middle argument and have more employees like Openweb's staff available to resolve the problem and listen for once.

I’m giving a 5 star rating for the call centre that they use, but I have to give 5 stars to the email support from Keoma for handling Telkom on my behalf, but Telkom gets 1 star.