Bad service, worse connectivity

I've been with this ISP for about 3 months. I pay R700 per month. In that time I've lost over a week of service - either I get an 'out of bundle' message which turns out to be wrong, every single time, or for the last 3 days I've had either that message or a service that runs so slowly (or not at all) that I can barely load a webpage of text only. The support sometimes get back to me, sometimes not, and never do they explain what was wrong. I'm moving service provider as soon as I can.