1 reviews | Active since Dec 2018
Openweb re-released the ADSL service I had with them at a reduced rate. Openweb does not notify you of this and will instead keep charging at whatever older and higher rate you agreed to. This is not technically wrong, since they are just adhering to the agreed contract, but it is poor customer service. To relegate this to the customer instead of engaging proactively, Openweb abuses customer trust.
I cannot recommend them because of this attitude towards the customer.
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