Worst service

No available technicians to fix my fibre line that has been down for 4 days some inexplicable reason. The TAT is 48 hours but then no one is available to deliver the service that I pay for. This is unacceptable service. Whatever you do when you get fibre, do not choose Openserve as they ignore their clients. There is also absolutely no way to call them. I work from home and this is causing me great inconvenience.