Worse service from Open serve and Telkom

I was assigned a technician by the of Collins Sehlahla who was rude and dismissive. He decided to just remove the previous fibre box from the previous tenant and put new fibre box and refused to do a new install at a central place where all my tenants can get coverage in less than 30 min after the “install” some of my tenants said they didn’t have coverage from their rooms and he said he was busy and will come back. Two days later he is still a no show. Then I called Telkom and I was moved around from department to department with no assistance 6 agents later still no assistance until Telkom said it’s a open serve problem. I spent half my day waiting to speak with an agent.