Very upset client and refer open serve or afrihost to noone

I am very dissatisfied in this service. When ordering my fibre from Afrihost it did not allow me to opt for A or B on my home.

I live at eg: 71 dawncrest Road. Take note this is not address . It's one owner howy two houses in one property. We have a partition between us to separate the two house for visitors we Say A and B Open serve arrived at my house and refused to install . Yet you can't option A or B when ordering. This was Wednesday last week. I logged the changes immediately on Wednesday at 1. After numerous emails and talking to People bon WhatsApp nothing was done. Monday came nothing was changed. Tuesday it was finally changed. It's now Friday and openserve have still not scheduled anyone to come out.

I can't cancel this service I am not getting as I'm legal bind.

My husband runs his company from Home. It's costing me over a R100 a day to maintain the internet. Please take note. We order over 3 weeks ago. Noone calls back. The problem is still not sorted. And I still have not been installed. I'm receiving bno feedback on a set date

I'm highly frustrating as no answer is being given. What's point if using afrihost or open serve if this is how they treat Thier client's. I want a cancellation immediately please assist