VERY BIG PROBLEM THE FACT THAT OPENSERVE ARE SA's LEADING FIBRE SUPPLIER.

I CANNOT EVEN GIVE THEM 1 STAR. ALL THEY HAD TO DO WAS MOVE US TO THE HOUSE NEXT DOOR AND IT'S STILL A STRUGGLE. IT'S GOING OUR 4TH WEEK WITHOUT ANY SERVICE. AFTER HOURS AND HOURS AND LOTS OF AIRTIME AND DATA SPENT WITH MWEB TELEPHONICALLY, IT WAS DISCOVERED THAT THE NEXT DOOR NEIGHBOR'S B NUMBER (HOUSE WHERE WE MOVED FROM) AND OUR 'B' NUMBER ARE EXACTLY THE SAME. EVERYDAY, MY HUSBAND LITERALLY PHONES 4 TO 5 TIMES A DAY, STARTING FROM 8AM IN THE MORNINGS, TODAY INCLUDED, TO LOG THE COMPLAINT, WE JUST DONT HEAR ANYTHING FROM MWEB OR OPENSERVE.

WE WANT TO SPEAK TO MANAGEMENT AT MWEB, BUT TO NO AVAIL. WE HONESTLY FEEL HELPLESS, NO-ONE WANTS TO ASSIST OR SORT OUT THE PROBLEM.

CONSIDERING ALL THE COMPLAINTS I SAW ON THE REVIEWS, MAYBE IT'S TIME FOR ALL TO ESCALATE THIS TO CARTE BLANCHE OR THE NATIONAL CONSUMER COMMISION.