RS
Reuben S

1 reviews | Active since Oct 2023

22 Jan 2025, 15:46

USELESS OPERATIONS & NON-EXISTENT CUSTOMER SERVICE

24 days have passed since placing an order through Afrihost/Openserve and my fibre line still has not been activated. This is after escalating the issue 6 times, and phoning Afrihost 3 times. Openserve's response; "we have escalated the situation". Afrihost's response; "we can't do anything about it'. This is best form of feedback they can give a person, regardless of the issue and how long it has been.

DO NOT PLACE AN ORDER THROUGH OPENSERVE. YOU WILL REGRET IT.

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