CP
Chris P

1 reviews | Active since Aug 2022

09 Sept 2022, 08:35

USELESS!!!!! DOESN'T KNOW WHAT THEY DOING

I have been with them since February 2022 everything worked fine up until June 2022. July 2022 I get intermittent connections a connection not lasting more than 4 min. They keep saying it is the router that is faulty I have changed the router with 5 different routers with ISP A and the problem persists. I have been with a ISP A until mid August then cancelled with them because I thought it was them. I went to ISP B the the problem just carries on. They have changed the ONT 3 times and I have changed a few more routers sitting on a total of 8 routers in 3 months. I got the most expensive router and I still get intermittent connections and they still blame the router that is at fault. THEY ARE COMPLETLY USELESS!!!!!! STAY AWAY it will safe you a lot of headache I am moving the end of this month of SEPTEMBER and moving all my friends and family away ASAP!!!

0
Replies (1)
Openserve
Openserve's reply12 Sept 2022, 13:03
Official
Good afternoon Chris
We do apologize for your experience. To enable our Team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
 1.  Your Openserve reference number and Bnumber
 2.  Your Full Physical Address, including Town & Province
 3.  Your contact details
 Please do not post any of the above information on this public platform.
 
 
 

Best regards,