1 reviews | Active since Sept 2013
Urgent: Extremely Poor Service – Fiber Installation Still Not Completed
Dear Mweb and Openserve Team,
I am writing to express my extreme frustration with the shocking lack of service I have experienced. I app**** for a fiber connection on 22 October 2025, and to date, there has been no feedback, no communication, and no installation.
How is it possible that in this day and age, something as simple as linking a service request between Mweb and Openserve takes this long? I even purchased my own router to speed up the process—clearly a complete waste of time and money.
This level of service is unacceptable. We are expected to pay for a service, yet receive none. Both Mweb and Openserve have proven to be extremely poor service providers in this instance.
I demand that my internet connection be completed and fully operational by close of business today. This delay is beyond ridiculous and deeply disappointing.-b***
Please treat this as urgent.
Sincerely,
I am writing to express my extreme frustration with the shocking lack of service I have experienced. I app**** for a fiber connection on 22 October 2025, and to date, there has been no feedback, no communication, and no installation.
How is it possible that in this day and age, something as simple as linking a service request between Mweb and Openserve takes this long? I even purchased my own router to speed up the process—clearly a complete waste of time and money.
This level of service is unacceptable. We are expected to pay for a service, yet receive none. Both Mweb and Openserve have proven to be extremely poor service providers in this instance.
I demand that my internet connection be completed and fully operational by close of business today. This delay is beyond ridiculous and deeply disappointing.-b**********12
Please treat this as urgent.
Sincerely,
I am writing to express my extreme frustration with the shocking lack of service I have experienced. I app**** for a fiber connection on 22 October 2025, and to date, there has been no feedback, no communication, and no installation.
How is it possible that in this day and age, something as simple as linking a service request between Mweb and Openserve takes this long? I even purchased my own router to speed up the process—clearly a complete waste of time and money.
This level of service is unacceptable. We are expected to pay for a service, yet receive none. Both Mweb and Openserve have proven to be extremely poor service providers in this instance.
I demand that my internet connection be completed and fully operational by close of business today. This delay is beyond ridiculous and deeply disappointing.-b**********12
Please treat this as urgent.
Sincerely,