Urgent Complaint: Repeated Unauthorised Fault Reports and Visits

Dear Sir/Madam, I am writing to formally lodge a complaint regarding ongoing and highly frustrating incidents involving technicians from Openserve contacting and visiting my residence. Despite the fact that I have not logged any fault requests, I have repeatedly been contacted and had technicians arrive at my property claiming that faults have been reported under my account. To clarify, my services with both Openserve and Vodacom were cancelled over a year ago. It is therefore both concerning and unacceptable that fault reports continue to be generated using my details. These repeated calls and unannounced visits are intrusive and disruptive. I request that this matter be treated with urgency and that the following actions be taken: Conduct an immediate investigation into how fault requests are being logged under my details. Provide written confirmation that all my personal and account information has been fully removed or deactivated from your systems. Ensure the immediate cessation of all calls, messages, and technician visits to my residence. Given that there is no direct contact channel available to address this issue, I am submitting this complaint via HelloPeter and expect prompt resolution and feedback. Kind regards,