UNSAFE - PLACED FIBRE BOX NEXT TO A HOTPLATE STOVE

SECURITY RISK!!! I sent many emails to Open Serve since April 2023 to alert them that the ONT/ Fibre box in my house was placed next to a hotplate stove. I am no technician but this could cause overheating for their equipment; it looks and feels dangerous and also untidy.

They argued that they cannot move the box and it has to be a new order; they wanted to charge extra despite that I am a new client and did not approve placing a router next to the stove.

I am considering switching service providers, and I wouldn't recommend them based on the fact that OPEN SERVE DOES NOT PRIORITISE THEIR CLIENT'S SAFETY. I do know which standard of engineering this is, but I repeat, it is UNSAFE!!!