Unable to provide information

<p>We have been waiting for 9 months for Fibre to be activated in our complex. Telkom did all of the trunking and cable installation throughout our complex and finished last year. I first phoned Openserve in November 2016 and was told we would definitely have the Fibre activated before the end of 2016. It is still not active and repeated requests for no response until now when they say that there is "no fibre in the area and still needs to be installed"!! This is incredibly frustrating. Talk about *********** and useless. From "it'll be connected in next 2 weeks" to "there is no infrastructure in the area as it still needs to be installed" - going backwards. Useless pathetic organization who couldn't organize a **** up in a brewery. </p>