****TY SERVICE FROM OPENSERVE

I have been waiting for Fibre installation from Openserve for more than a month and twice their technicians have had to cancel because they were given a wrong address!!!!! I am not even sure how they got the address so wrong, and I submitted proof of address 2 weeks ago already and also confirmed it telephonically yesterday. But still it was not updated on their system and the tech guy once again cancelled at the last minute because of this. How complicated can it be to simply capture the right address!!!!!! I am extremely inconvenienced by this as I had to stay home today to wait for the installation! Not to mention the amount of money I spend on data and the time I spend trying to get hold of them. To say I am frustrated is a gross understatement. I can't even call through to their call centre because you struggle to find their contact number, and the numbers they call from are seemingly outbound only. It's really appalling how such a simple thing has turned into such a nightmare