The provided for a free 14 day trial period that I didn't ask for now the line would release the fibre line to Hypo and I cannot connect to the internet

The provided for a free 14 day trial period that I didn't ask for now the line would release the fibre line to Hypo and I cannot connect to the internet. This company is worse than any government incompetence I have dealt with before. Not to be recommended at all!