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Cherie C

1 reviews | Active since Jul 2016

02 Apr 2024, 17:01

Thank YOU Openserve!!

I recently moved into a new unit, the cable and fibre box was rolled up on the floor. I thought the worst & thougth the fragile yellow cable wouldn't have lasted that onslaught of whoever did that. I put out a complaint to Openserve on X, as they are the fibre provider who did the installation! It wasn't even 8 hours later, I had a gentleman by the name of Pagel Naidoo call me & ask if he could come to the unit as he wants to sort out the box and cable. Not only did they mount it, test the line but they also repaired an issue with the line outside running to the unit. Thank you for assisting as having my own little business, it really was something I needed sorted out urgenly! Afrihost, got he order sorted within 24 hours, I was so impressed with both service providers. I had lost faith and hope in our service industry in SA, but now it is restored. Thank you Sandile from Afrihost and Thank you Pagel from Fortel, who are contracted to Openserve. You guys ALL ROCK!!!

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