Terrible Service - Complete Lack of Professionalism and Accountability

I've had an extremely frustrating experience with Openserve that has cost me both time and money. Here are the main issues:

Unreliable Scheduling: They seem incapable of committing to an appointment time and actually showing up. After scheduling an installation, the technician failed to appear.

False Claims by Technician: When I inquired about the no-show, the technician falsely claimed that I had requested to reschedule the installation for 2 days later. This is completely untrue - I never made such a request.

Financial Impact: As a freelancer who relies on internet connectivity for work, every hour without service directly impacts my income. Openserve shows no understanding or concern for the financial losses their unreliability causes customers.

Zero Accountability: Perhaps most frustrating is the complete lack of customer support. There's no way to escalate issues, no one to speak with about problems, and no accountability for their technicians' behaviour or false statements.

Poor Communication: There's essentially no communication system in place. You're left waiting and hoping that someone might eventually show up to do the job you're paying for.

I cannot recommend Openserve to anyone who values their time or depends on reliable internet service for their livelihood. The combination of unreliable service, dishonest practices, and non-existent customer support makes this one of the worst service experiences I've had.