TELKOM openserve

Since 24/01/2018 we have been calling Afrihost to sort out a fibre problem. Since then this request was send trough to open serve to deal with a cable fault problem. Escalations was done but still no Technician was allocated to solve the problem. This is just not acceptable anymore. We will be cancelling the service as this is not how you should treat your customers. Ref no: 256ATK010218