Support for telkom services are as pathetic as when telkom did it!

We have a line in centurion downloading at less than 1MBPS for almost a month now and it's supposed to be an 8MB line. We logged calls, but of course, Telkom service, as usual, is pathetic, along with the "Client Service" outsourcing being done by OpenServ, oh but I have to pay for the full month as if it was an 8MB line. Guess I'll just pretend there is internet like I'll pretend Telkoms support services exist and they actually give a ****!.

Last feedback was waiting for a technician. This is open serv pretending there is a technician!! Disgusting!!

Reference is AH ********** 2-410983. Escalation ID is F249420. Line nr is ********** 726.