****** Cables and Lack of Feedback

I live in the Judith Paarl area and we have been a victim of cable theft for over a month now. Cables were ****** about 8 weeks ago and were repalced after 3 weeks. The telephone line worked for 3 days and then stop as the cables were ****** again. A week and hald later the lines were working only for the cables to be ****** a day later. It has now been 3 weeks since no progress has been made.

We cannot use the telephone line as well as the ADSL due to this. We are spending Mobile Data which is quite expensive and have no repsonse to how long our services will be affected.

I urged OpenServe to be more proactive and advise clients how long the service will be out and also to provide more detailed feedback other than saying " We are aware of the problem and it is in the hands of the technician"

Cable theft will continue in our area until OpenServe Telkom relised that fibre or low cost LTE is the way of the future.

Please can I get proper feedback regarding the disruption of my line

Thanks Naz