Shocking!!

Reported an issue with fibre this morning. Got an SMS at about lunchtime to say they are testing the line and that a technician is on the way. It's 4 now and nobody has arrived. My ISP says that it could take up to 10 days to resolve!! I work from home so I am unable to work until they decide to do their work!! Shocking 'service'. It is this work ethic that is destroying this country's economy. I will lose my job and eventually so will they because without clients they have no income and no clients means no work so no need for employees.