Shocking Customer Care

Fault ref ***0 Openserve install fibre optics in our area and doing so they caused my Adsl connectivity to go down at 11h00 on Friday 06th Aug I reported this immediately and received automated reply that fault will be corrected soonest Nothing happens over long weekend and today Tuesday still zero urgency to restore telephone and Internet Adsl line Resultant in my business experience transaction problems for out going payments and real time on line bookings Openserve should consider removing the serve from their name Shocking customer care