**** Service. No urgency. Zero care.

I bought a prepaid fiber voucher yesterday morning on the Openserve website as the app was not working, for R500 for 30 days. After 6 emails 3 phone calls I still do not have access to the fiber. The money was a debited from my account at the time of purchase .Over 24 hours later I'm still waiting for the fiber to be activated. Customer service put the phone down on me 3 times this morning. The clearly don't care about their customer retention, subsequently I'm canceling my agreement and finding a better service provider. I only been with Openserve for only 6 months and this is happened twice already so in my opinion they are pretty useless.