*****s at webafrica and openserve

Terrible service my wifi went down 3 days ago. Every time i try to contact a consultant it takes hours. Literally hours. More than 2 hours today. Only for them to tell me it will be sorted out soon. Apparently i have to wait for the supplier to contact me. FFS im paying webafrica for wifi. But i dont have wifi and when i query about me paying webafrica for wifi and not having wifi. I have to wait for the supplier to contact me! Is this not ridiculous???? Webafrica *****ing my money. Openserve non excisting