FP
Frans P
1 reviews | Active since Jul 2019
10 Aug 2022, 12:46
Poor service and don't care attitude
They gained access to my property without permission and damaged my current infrastructure internet. They have a don't care attitude when it comes to instalation and once there cables are in place. The cables that they damage are not repaired or replaced.
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Replies (1)
Openserve's replyOfficial
10 Aug 2022, 19:01Good evening Frans P
We do apologize for your experience. To enable our Team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Full Physical Address, including Town & Province
2. Name of your ISP
3. Your contact details
4. Bnumber and Serial number in your ONT
Please do not post any of the above information on this public platform.
Kind Regards
The Openserve Customer Care Team
We do apologize for your experience. To enable our Team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Full Physical Address, including Town & Province
2. Name of your ISP
3. Your contact details
4. Bnumber and Serial number in your ONT
Please do not post any of the above information on this public platform.
Kind Regards
The Openserve Customer Care Team
Openserve's reply10 Aug 2022, 19:01
Official
Good evening Frans P
We do apologize for your experience. To enable our Team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Full Physical Address, including Town & Province
2. Name of your ISP
3. Your contact details
4. Bnumber and Serial number in your ONT
Please do not post any of the above information on this public platform.
Kind Regards
The Openserve Customer Care Team
We do apologize for your experience. To enable our Team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1. Your Full Physical Address, including Town & Province
2. Name of your ISP
3. Your contact details
4. Bnumber and Serial number in your ONT
Please do not post any of the above information on this public platform.
Kind Regards
The Openserve Customer Care Team