POOR CUSTOMER SERVICE & COMMUNICATION: WOULD NOT RECOMMEND

If I had come across this site before signing up with Openserve, I would have followed through with an alternative network provider. It's no surprise that 87% of Openserve's reviews are 1 star. The customer service is shockingly bad. If you have an issue or fault, they could care less about how dire the situation is. If you would like to phone them, it's impossible because they do not have a landline number to call. If you email them, all you get is an automated response. If you need to solve an issue via their WhatsApp line, you won't be able to get the help you're looking for. What surprises me the most is that I was able to order a product from Temu, the day before placing an order through Afrihost/Openserve, and I received my product from Temu before receiving any form of communication from Openserve - which still needs to happen. I would never have thought I could order a product from another country and get it before receiving any form of help from our country's own network provider. Currently, I'm paying for a service that hasn't even been activated as yet, but let me tell you, Openserve could care less. Openserve is doing their best at being the worst network provider in South Africa. All I can advise is, don't take out any package with Openserve. You will regret it.