BP
Brenda P

1 reviews | Active since Apr 2017

06 Mar 2022, 07:47

POIR POOR POOR SERViCE!!!!

For about a week my dad's adsl line has not been working. After reporting it, thet sent Kobus to go have a look, whereafter he stated that everything was 100% at my dad's but that the fault was at Telkom "sentrale" itself. This morning, upload speed is zero and download speed between zero and one mbps.

We are so incredibly frustrated, sitting with a line we're paying for which nobody is doing anything to get it fixed!

HORRIBLE service!!

0
Replies (1)
Openserve
Openserve's reply09 Mar 2022, 14:27
Official
Good afternoon Brenda
To enable our Team to assist you, please visit our website www.openserve.co.za and complete a residential query form with the below information:
1.  Your Openserve reference number
2.  Your Full Physical Address, including Town & Province
3.  Name of your ISP
4.  Your contact details
Please do not post any of the above information on this public platform.

Kind regards
Openserve Digital Experience Centre