Performing Maintenance during daytime without prior warning

The “monopoly” of Openserve, owning a vast amount of major Internet infrastructure, again proves their ongoing arrogance in performing maintenance without prior warning to any of the Internet Service Providers during daytime hours on a Sunday when many of us are working.

On Sunday 12 February 2023, Openserve performed maintenance on their infrastructure which caused all Internet users in the Western Cape Overberg region to be offline for most of the day.

Hopefully, someone senior in OpenServe HQ will take responsibility to investigate this and provide a public apology and assurance that this will not occur again, or will they just copy and paste their standard response and then all will be forgotten until the next time?

Also, shame on the ISPs for not standing up to Openserve on behalf of their thousands of customers.