Pathetic service

I would like openserve to give me an answer as to when my Fibre will be connected because it's been almost a month now after the box was pulled into my house and still nothing. My neighbour's opposite the street is all connected in Assie street extension 2 Eldorado Park

Why do they have connection but I don't. It's unfair because everything was done in about 3-5 days and only the left side of the street is live and we have to wait. It's excuses after excuses when you phone and enquire. Why don't you just tell the customers the truth about how you guys are messing up. Even the duplex flats behind me has no connection but a place they call die Kolletjie which is semi detached house all has connections which they don't even pay. So you deprive people that is willing to pay for your services but rather give them that does not pay.

My name is Kevin and if you have any problem feel free to call me on ***

This is pathetic service from Openserve