Pathetic!!!!

If I could give this business a zero I would. I have never in my life been so appalled by a service provider in this country in my life. 3 weeks, 3WEEKS and zero communication from Openserve yet we are being billed by our SP for a delay on the Openserve end. I have sent repeated messages on Facebook and been told ONCE which was on the 16th of March that a consultant will get back to me, we are now on the 22nd of March. They have zero sense of urgency and the worst part is that they drive around promoting this terrible provider. It is ridiculous that customers are reeled in and then dumped like **** on a dumping site. It is service providers like these that create a bad impression for other businesses. Have you as Openserve even taken the time to check your one reviews and comments on social media? Nobody, literally nobody is happy with your service, it begs the question "what is it going to take"? Do you understand that people work form home and kids do home school? We are living in the 4th industrial revolution and you can't even get an installation to be done? Who waits for an installation for 3 weeks and counting?? They send you from pillar to post to get a "B" number but even then, zero resolution. Close your doors, you are a pathetic excuse for a service provider, even Eskom has a better record than you and that is saying a lot!