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Vanessa K

1 reviews | Active since Mar 2023

18 Mar 2026, 14:37

Openserve/Vox Terrible Customer Service Experience

Have had no internet connection since 6.05pm on the 17th of March. It is now 2.31pn on the 18th of March and still no connection or feedback. Vox who is the partner has no customer support training as calling for hem for feedback has been completely exhausting.

All they seem to do is sit around and wait for nothing. They do not want customers to call Openserve but they are not even willing to go ask for feedback. As a usiness person, having no internet for almost 24 hours without communication from the service provider is pathetic

I would never recommend this service to anyone.

Unhappy Customer

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