Openserve terrible service

Terrible, pathetic service on the 16th of October 2025 technician was sent out to install my Telkom fibre line, technician was rude from the beginning, he could not gain access to any close by Telkom poles to run a line into the property, made me run around street to street and house to house to beg people to allow him in so that he could gain access to one of the poles which after an hour of trying I was unsuccessful in obtaining any ones permission to allow to technician to work in their properties, the guy just said that he is tired of trying and that he has other clients he cant be wasting his time, drove off without giving any information just said I must dial 10213 I've been contacting them ever since and no one can assist, it's now the 1st of November and no one has even bothered to contact me to assist or reschedule for a technician to be sent out, this is really ridiculous never imagined service providers are so unprofessional and *********, poor customer service skills