OPENSERVE Technition bad service

Never in my life have I had worse service from a company like OPENSERVE. a technician has sat with me for a whole day trying to get my fibre running. After a long struggle which was clear there is a problem outside of his reach promised me the next day which is today 30 November 2018 that a technician who can solve my problems will be present at 10 am. at 15:00 he arrived and could not open the man hole where the fibre lines are installed, left without notice only for me to phone and check what is going on. then I find that the first technician never explained the situation and also never told the technician what was wrong with the fibre line. Aafter plenty phone calls I finally get to a supervisor who tried to cover for the technician and want to delay the process even longer. 3 days struggling with issues regarding the fibre lines it will be prolonged to another day. The supervisor cant help me on a Friday afternoon 4pm because his senior technician is going home. Now I've been promised my fibre will be fixed on the 4th day and so I believe this will continue without being resolved. I would recommend any person who installs fibre not to use OPENSERVE!!!

Finally there is also no way of getting a hold of OPENSERVE senior management to help with the case as online there is no number. Tried the number provided by Telkom(***) a Friday afternoon 2pm as it will ring till the line drops by itself.

NEVER AGAIN