Openserve shouldn't even exist - totally USELESS business.

How many times must I log a fault, only to receive an SMS the same day saying the fault has been fixed? Oh the problem will be escalated - really? Escalating doesnt achieve anything either - NOTHING gets fixed, NO ONE comes out to look at the problem. Technicians too ****ING lazy to come out to the premises and actually look at the problem - trying to fix things from a remote location, and there is ALWAYS someone available 24/7 to allow them entry. Stone dead telephone line, no dialing tone at all, pathetic ADSL, takes forever to sync, when it does, it doesn't stay connected longer than a few seconds. When it is connected, the download speed is 0.9mb/s and upload is 0.0. But yet I'm paying for an 8MB line! Does this sound like its "fixed"? Is this your acceptable level of service offering, or you just don't give a ****? **** the customer and his problems? Thank **** my fibre installation is on its way - I look VERY forward to hearing MUCH more of the many retrenchments Openserve will be undergoing. It's FANTASTIC to know that people who can't do a job, will soon be without one.